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Health Services

The social workers at GHBC are clinically trained to advise and assist with special problems of a personal nature on a strictly confidential basis.  Each social worker is assigned to work with residents at a different level of care or with residents in Goodwin House Palliative Care and Hospice.

Social Workers 

Michelle A. Zimmer-Forster, LCSW, LICSW, CSW-G, CDP Director of Social Work & Residential Services


  Focus Areas: psychotherapy, counseling, care/case management, health administration, dementia consultant

Mindy Snyder, MSW, CDP, CMDCP Assisted Living Social Worker


  Focus Areas: social services support to residents and families in Assisted Living

Megan McCord, MSW, CDP Health Care Center Social Worker


  Focus Areas: social services support, and care management for the Health Care Center

Greta Christ, MA, NCC, LPC-R, CDP Health Care Center Social Services Coordinator/ Resident in Counseling


  Focus Areas: clinical support, case management, and counseling

Melissa Ashner Social Work Intern


  Focus Areas: Current MSW student at VCU, working under the supervision of Michele Zimmer-Forester on all levels of care

Assessment and counseling for individuals, couples and families related to: 

  • adjustment to lifestyle changes
  • adjustment to a new diagnosis
  • loss and grief
  • depression and anxiety
  • alcohol misuse or abuse
  • conflict resolution
  • relaxation and meditation
  • reminiscence and life review
  • liaison services between resident and community mental health professionals

Support and tools for living with:

  • changes in memory
  • hearing loss
  • vision loss
  • peripheral neuropathy
  • other chronic conditions
  • Information on resident rights, advance directives, financial and legal referrals, managing clutter and other community resources, and education on emotional and cognitive health. 

For residents who have a family member with Alzheimer’s disease, other dementias, and/or chronic health conditions. The group meets on the 2nd Tuesday of every month at 10:00 a.m. in the Formal Parlor. 

Contact ext. 7225 

Privacy laws prohibit GHBC staff from sharing protected health information about residents. In an effort to keep friends connected, the Resident Health Committee initiated the Resident Confidant Program. The Social Worker for Residential Living is the designated staff liaison. Each GHBC resident may designate a fellow in-house resident as their confidant. In the event of a hospitalization or relocation, the Reception Desk will contact the resident's designated confidant as soon as possible between the hours of 9:00 a.m. and 8:00 p.m. While no action is required of the confidant, s/he will be notified as to your whereabouts. Please note that specific health information will not be shared by GHBC. Depending on the understanding you have with your confidant, s/he may visit or call you to determine what information you would like to share with other residents at GHBC. You are not under any obligation either to name a confidant or to share your health information. 

Confidant designation forms are available by clicking HERE or from all GHBC Social Workers. If you are interested in participating in the GHBC Confidant Program, complete a confidant designation form and return the completed form to the Director of Social Work. If you currently participate in the Confidant Program, please use this notice as an opportunity to review your designation and make any necessary changes. If you have any questions, please contact ext. 7225.

Social Workers are advocates for the rights of residents and are responsible for making certain that all residents are aware of their rights and responsibilities.  This is the policy of Goodwin House and the Virginia Department of Social Services.  Each year in February the Social Workers conduct programs at all levels of care to review Resident Rights.  Please contact the Social Work office if you have a question about your rights.

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