GHBC Residents: Facilities Management

Special Services

MAINTENANCE REQUESTS

Monday-Friday 8:00 a.m. - 4:00 p.m.
Saturday-Sunday Closed

Emergency personnel are available 24/7/365. If you call outside office hours and have an emergency, please contact the Reception Desk at ext. 1488 to have maintenance personnel dispatched.

Online requests are made through WorxHub. Contact Estephanie Rubio, Service Coordinator for Facilities Management, erubio@goodwinliving.org, ext. 7244, to receive the invitation (be sure to check your Spam folder). This invitation comes from DONOTREPLY with a subject line "Welcome to WorxHub." Follow the instructions below when completing the form that results from clicking the link in the email invitation.

Enter your username which consists of your first initial and your last name, typed with no spaces and no capital letters. So, George C. Scott would have the username gscott; Ida Lupino would have the username ilupino.
Everyone's password is the same. Type the word welcome, again with no capital letter.
Before clicking "Login" make sure you check the box that says "Stay logged in.
Once you have done this, going forward, you simply click the WorxHub link below, then click on your choice of Maintenance or Housekeeping and proceed with your request.
Finally, if you have any trouble with this please get in touch with Estephanie Rubio, Service Coordinator for Facilities Management, erubio@goodwinliving.org, ext. 7244.

Click Here To Submit Maintenance Requests

HANDYMAN, PAINTING, & OTHER SPECIAL SERVICES

These are contracted and charged to your resident account. Click HERE for the fees in effect from November 1, 2023 to October 31, 2024.